At Anderson Strathern Asset Management, we are committed to protecting your personal information.
This privacy notice contains information about what personal details we collect, what we do with that information and who we might share it with.
What information do we collect about you?
We collect information about you when you engage us for financial planning and investment management services. This information will relate to your personal and financial circumstances including but not limited to:
• Information about you e.g. name, date of birth and contact details
• Information connected with correspondence with us e.g. emails, meeting notes and phone calls
• Information about you and your family’s financial affairs
• Information relating to a service or product e.g. bank details
• Information provided by you about another individual
• Information regarded as “special category data” such as health. This will only be collected if necessary for the provision of our services.
How we collect your information?
We collect personal information directly from you, using:
• Know your Client Information Forms and contact forms on our website
• Meetings/letters/emails/telephone conversations
• We will also obtain information about you from some of the third parties we share data with but will only do this where it is necessary to provide services to you or to comply with legislation.
Why we need to collect and use your personal data
The information that we collect about you is required to enable to carry out the services that you require from us. Without collecting your personal data, we would be unable to fulfil certain legal, regulatory and contractual obligations.
Where special category data (e.g. details about your health) is required we will obtain this directly from you explaining why it is necessary for us to obtain that information.
How we use the information provided?
We will only ever collect and use your personal information for the purposes we have agreed with you in our terms of business or otherwise with your explicit consent. We will do this in a fair and lawful manner.
How we protect your information?
All information you provide to us is stored securely whether that be electronically and/or in paper files, which have appropriate safeguards in place consistent with our data protection obligations.
Who might we share your information with?
In order to deliver our services to you, we may share your details with third parties with whom we engage for professional services, as well as product and platform providers that we use to arrange financial products and services for you. We may also disclose your personal information to other professional service providers you deal with (e.g. your solicitor or accountant) and our parent solicitor company Anderson Strathern LLP where you have given us your permission to do so.
Where third parties are involved in processing your data, we will have a contract in place with them to ensure that the nature and purpose of the processing is clear, and that they have appropriate arrangements in place to protect your information and ensure that it is only used for the intended purpose.
To fulfil our obligations in respect of prevention of money-laundering and other financial crime we may send your details to third party agencies for identity verification purposes. There may also be circumstances where we are obliged to disclose your personal information to regulatory authorities.
We will not share your information for marketing purposes with other companies. However, we may with your consent share your information with our parent company Anderson Strathern LLP which is regulated by the Law Society of Scotland. In principle, your personal data should not be held for longer than is required under the terms of our contract for services with you. However, we are subject to regulatory requirements to retain data for specified minimum periods. We have a detailed record retention policy which we are happy to share with you on request.
You have the right to request deletion of your personal data and we have 30 days to comply with this request; subject to the restrictions imposed upon us by law and regulation. In these circumstances we would be unable to continue to provide our services to you.
How can I access the information you hold about me?
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us using the contact details noted below.
We have an obligation to ensure that your personal information is accurate and up to date. If your information is incomplete or inaccurate you can request that it is corrected.
We would like to send you information about our products and services which may be of interest to you. We will seek your explicit consent to use your personal information for marketing and promotional purposes.
If you opt in to marketing, you have a right at any time to stop us from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please contact us by email or post.
You can set your browser not to accept cookies however, in a few cases some of our website features may not function as effectively as a result.
How to contact us
In writing: The Compliance Officer, Anderson Strathern Asset Management Limited, 1,
Rutland Court, Edinburgh, EH3 8EY
By phone: 0131 270 5270
By e-mail: firstname.lastname@example.org
What can you do if you are unhappy with how your personal data is processed?
You have the right to lodge a complaint with the supervisory authority for data protection, which is:
In writing: Information Commissioner’s Office, 45 Melville Street, Edinburgh, EH3 7HL
By phone: 0303 123 1115
For additional information please visit: https://ico.org.uk/concerns/handling/